We may collect the following types of information:
Personal Information (you provide directly)
- Name
- Email address
- Phone number
- Mailing address
- Service request details or project information
- Payment information (if you pay for services through our site)
Non‑Personal Information (collected automatically)
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on our site
- Referring website addresses
- General location (city/state) based on IP address
From Other Sources
We may receive information from:
- Marketing and advertising partners
- Social media platforms (if you interact with us there)
- Publicly available sources
We collect information in these ways:
- When you fill out a form or request a service on our site
- When you sign up for email updates or promotions
- Through cookies and similar tracking technologies
- From analytics tools such as Google Analytics
- From communications you send us (email, sms, phone, or social media)
We use your information to:
- Operate and improve our website and services
- Process service requests and payments
- Respond to customer service inquiries
- Send appointment reminders, service updates, and important notices
- Provide marketing and promotional communications (if you’ve opted in)
- Analyze site usage and trends to improve customer experience
If you are located in the EU or UK, we process your information under these lawful bases:
- Consent – when you agree to marketing or optional data use
- Contract – to provide the services you request
- Legal Obligation – to comply with applicable laws
- Legitimate Interest – to operate and improve our business
We do not sell, rent, or lease your personal information.
We may share data with trusted partners who help us:
- Send email or postal mail
- Analyze website traffic (Google Analytics)
- Provide payment processing
- Deliver goods or services you request
All such partners are required to protect your information and use it only for the services we’ve requested.
We may also share information if required by law or to protect safety, rights, or property.
If you access our site from outside the United States, be aware that your data will be processed in the United States, which may have different data protection laws than your country.
We take reasonable measures to protect your personal information, including:
- Using secure servers and encryption where appropriate
- Restricting access to personal data to authorized staff
- Regularly reviewing security practices
No system is 100% secure, but we work to protect your data as much as reasonably possible.
Depending on where you live, you may have the right to:
- Request a copy of the information we have about you
- Request corrections to your information
- Request deletion of your information (except when we must keep it for legal reasons)
- Opt out of marketing communications
- Restrict certain uses of your information
To exercise these rights, contact us at [email protected] or (803) 274‑1500.
We may use cookies and tracking tools to remember your preferences, improve site performance, and deliver relevant content.
You can disable cookies in your browser settings, but some site features may not work as intended.
When visitors leave comments, we collect the data shown in the comment form, plus IP address and browser details for spam prevention.
If you upload images, avoid including location data (EXIF GPS).
Articles may include embedded content from other websites, which may collect their own data about you.
We keep personal information only as long as necessary to provide our services, meet legal obligations, or resolve disputes.
- Comments: kept indefinitely for spam prevention and conversation continuity
- Registered user profiles: kept until you request deletion
- Service records: generally kept for up to 7 years for business and tax purposes
We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us so we can remove it.
We may update this Privacy Policy from time to time. When we do, we will:
- Post the updated date at the top of this page
- Notify you by email if you have an account with us
Your continued use of our website after changes means you accept the updated policy.
Mold Busters Columbia SC LLC
609 Columbia Ave
Lexington, SC 29072
Email: [email protected]
Phone: (803) 274‑1500
